WHO IS REALLY TAKING CARE OF YOUR CARGO?

When choosing a logistics partner, price and transportation are only part of the decision. The people managing your shipment, the quality of the service, the security of the facilities, and the ability to respond when challenges arise are what truly make the difference.

At BFI El Salvador, every relocation and shipment is handled under the leadership of Moisés Carballo, Sales & Relocation Manager, supported by a specialized department and a complete operational structure.

EXPERIENCED LEADERSHIP. PERSONAL ATTENTION.

Moisés is committed to providing personalized solutions and carefully guiding each client throughout the entire process.

His approach is defined by the qualities every customer should expect from the person managing their cargo:

• Personal involvement in every operation
• Clear and timely communication
• Careful attention to detail
• Strong planning and coordination skills
• Fast response and practical problem-solving
• Commitment to schedules and service quality
• Close supervision from origin to final delivery
• Genuine care for the customer’s experience

For Moisés, every shipment represents more than cargo. It represents a client’s investment, belongings, deadlines, and trust.

SUPPORTED BY A SPECIALIZED BFI TEAM

Moisés is backed by a dedicated team working together throughout every stage of the operation.

Our professional packing crews are trained to protect household goods, delicate belongings, furniture, equipment, and specialized cargo using appropriate materials and careful handling procedures.

Our warehouse team oversees receiving, identification, inventory control, handling, storage, and dispatch, maintaining an organized and closely supervised operation.

This coordination between management, packing crews, warehouse personnel, customs specialists, and operations allows BFI to provide greater control, faster communication, and consistent service quality.

STRATEGICALLY LOCATED WAREHOUSE

BFI El Salvador operates its own 1,100-square-meter warehouse at Complejo Industrial Santa Elena, a strategic location that supports efficient transportation, storage, distribution, packing, and cargo-handling operations.

Having our own facility allows us to maintain direct control over the cargo entrusted to us, reducing unnecessary intermediaries and improving operational coordination.

ADVANCED CCTV SECURITY

Our warehouse is supported by a high-technology Ubiquiti video-surveillance system with 24 cameras covering key indoor and outdoor areas.

The system incorporates artificial-intelligence detection, night vision, dedicated recording equipment, backup power, and specialized storage capacity, strengthening the continuous supervision and protection of our facilities.

TRUSTED BY THE U.S. EMBASSY

BFI El Salvador is an authorized service provider for the U.S. Embassy in El Salvador.

This important recognition reflects our operational capacity and our commitment to security, responsibility, confidentiality, compliance, and consistent service quality.

BFI is also BASC certified and has 17 years of experience serving diplomatic missions, international organizations, corporations, global partners, expatriates, and families moving across borders.

THE RIGHT PERSON, SUPPORTED BY THE RIGHT COMPANY

When you work with Moisés Carballo, you receive personalized attention from an experienced professional who is supported by BFI El Salvador’s infrastructure, specialized personnel, secure warehouse, and international logistics capabilities.

Because your cargo should not simply be transported.

It should be planned, protected, supervised, and handled by a team that understands how much it matters.

Let us coordinate your next shipment or international relocation to El Salvador.

Warm regards,

Moisés Carballo
Sales & Relocation Manager
BFI El Salvador

Mobile: +503 7398-3568
Email: mcarballo@bfielsalvador.com
Website: www.bfielsalvador.com

Bring Home More Than Your Degree! Bring Home the Life You Built Abroad

Completing your education abroad is one of life’s greatest achievements. Returning to El Salvador should be equally exciting not complicated or stressful.

My name is Titi Ortiz, and before joining BFI El Salvador as a Relocations & Sales Executive, I spent four and a half years studying in Mexico.

Living abroad was an incredible and transformative experience. Adapting to another culture, meeting people from different backgrounds, creating new connections, and becoming more independent helped me grow both personally and professionally. It also opened doors to opportunities I had never imagined.

Four and a half years abroad represents much more than a period of study. During that time, your apartment becomes your home, and the belongings you collect become part of your story.

Your Belongings Are Part of Your Journey

When students return to El Salvador, they often face an important decision: what should they do with the furniture, books, clothing, electronics, decorations, gifts, and souvenirs they accumulated while living abroad?

Many consider selling or giving everything away because they assume transporting their belongings will be too difficult or expensive. However, those possessions may represent years of experiences, friendships, travels, achievements, and memories.

As I reflected during my interview:

“Those belongings are not only material things. They are what made up my home during the time I lived abroad.”

Bringing them back to El Salvador means preserving an important part of your journey and giving those belongings a second life in your new home.

Before selling, donating, or leaving everything behind, let BFI El Salvador evaluate your shipment and explain the relocation options available to you.

Relocation Services for Salvadoran Students Returning Home

At BFI El Salvador, we offer flexible international relocation solutions for Salvadoran students returning after completing their studies abroad.

Whether you are returning from the United States, Mexico, Canada, Europe, Australia, Asia, or another part of the world, our relocation and customs specialists will guide you through every stage of the process.

Your shipment does not need to fill an entire container. We can evaluate small-volume shipments, personal belongings, several boxes, apartment furniture, or a complete household move.

Our services include:

• International air freight
• Ocean freight
• Small-volume relocations
• Less-than-container-load shipments (LCL)
• Full-container-load shipments (FCL)
• Door-to-door moving services
• Professional packing and handling
• Customs brokerage in El Salvador
• Documentation assistance
• Secure warehousing and storage
• Final delivery throughout El Salvador
• Personalized customer support

From collection at your residence abroad to customs clearance and final delivery in El Salvador, our team coordinates every detail of your relocation.

Customs and Tax Benefits for Returning Students

Under El Salvador’s Special Law on Migration and Human Mobility, eligible Salvadorans returning from abroad—including qualifying students may receive customs-duty and tax benefits when importing personal belongings.

These benefits are subject to the requirements, documentation, deadlines, and conditions established by Salvadoran authorities. Each case must be evaluated individually before the shipment is dispatched.

Our customs specialists can help you:

• Review your situation and potential eligibility
• Explain the applicable customs requirements
• Identify the documents you may need
• Prepare and review your import documentation
• Coordinate customs clearance in El Salvador
• Reduce delays caused by incomplete paperwork
• Arrange final delivery after customs release

We recommend contacting BFI before packing or shipping your belongings. Early planning helps determine the most suitable transportation method and identify any customs requirements in advance.

Download El Salvador’s Mobility Law

To help returning students and their families understand the available benefits and legal requirements, you can download the complete Mobility Law directly from our website.

This information may also be helpful for:

• Salvadoran students studying overseas
• Parents and family members
• Universities and educational institutions
• International relocation companies
• Freight forwarders and overseas moving agents
• IAM, WCAworld, WCA Relocations, and Globalia partners

After reviewing the legislation, contact our team for personalized guidance regarding your relocation and import process.

More Than Moving Boxes

Today, as part of the BFI El Salvador team, I have the opportunity to connect with people from different countries and support them during important transitions in their lives.

That is what makes relocation so meaningful to me.

We are not simply transporting boxes, furniture, or household goods. We are moving the objects that made a place feel like home: the books that accompanied your studies, furniture from your first apartment, gifts from friends, souvenirs from your travels, and belongings connected to unforgettable moments.

Every shipment has a person, a home, and a story behind it.

“These belongings are part of my path in life part of my experience as a student and now as a professional.”

At BFI El Salvador, we understand the emotional and practical value of your belongings. Our goal is to bring them home safely while providing clarity, confidence, and professional support throughout the process.

Why Choose BFI El Salvador?

For more than 17 years, BFI El Salvador has provided professional international moving, logistics, customs brokerage, warehousing, and final-delivery services.

We assist:

• Students returning to El Salvador
• Families relocating internationally
• Corporate executives
• Embassies and diplomats
• NGOs and international organizations
• Universities and educational institutions
• International moving and relocation companies

BFI El Salvador is proudly associated with:

• International Association of Movers — IAM
• WCAworld
• WCA Relocations
• Globalia Logistics Network
• Business Alliance for Secure Commerce — BASC

Our global network and local customs expertise allow us to coordinate your relocation from origin to final delivery in El Salvador.

Planning Your Return to El Salvador?

Before selling or leaving your belongings abroad, contact me. Together, we can evaluate the volume of your shipment, review your transportation options, and determine the requirements that may apply to your return.

I would be delighted to personally assist you, your family, or your clients.

Let’s bring home not only your belongings, but also the memories and experiences that became part of your story.

Warm regards,

Titi Ortiz
Relocations & Sales Executive
BFI El Salvador, S.A. de C.V.

Cell: 7695 0808
Phone: 2132 3916
PBX: 2132 3900
Email: tortiz@bfiesalvador.com
Website: www.bfielsalvador.com

At BFI El Salvador, we are proud to announce one of the most significant milestones in our company’s history—an achievement that reinforces our commitment to excellence and strengthens our position as one of the leading providers of international relocation and logistics services in El Salvador.

BFI El Salvador, S.A. de C.V. has officially been appointed as an approved Tender Service Provider (TSP) for the Embassy of the United States of America in El Salvador, following authorization from the U.S. Department of State (DOS) under the Standard Tender of Service (STOS) program. This authorization enables BFI El Salvador to provide professional relocation services for diplomatic personnel and official U.S. Government shipments assigned to and from El Salvador.

This appointment represents far more than a new business opportunity. It is the result of years of dedication, investment, continuous improvement, and an unwavering commitment to delivering services that meet the highest international standards of quality, security, compliance, and operational excellence.

A Milestone That Reflects Our Commitment

Being selected as an approved Tender Service Provider is a recognition earned through rigorous evaluations of operational capabilities, infrastructure, security protocols, compliance procedures, financial stability, service quality, and relocation expertise.

For BFI El Salvador, this achievement reflects the trust placed in our organization and validates the work our team performs every day to exceed customer expectations.

As the logistics and relocation industry continues to evolve, we remain committed to investing in people, technology, facilities, and processes that allow us to provide efficient, transparent, and personalized solutions for every client.

Trusted by International Partners

BFI El Salvador proudly maintains active memberships and internationally recognized certifications that reinforce our commitment to quality and global best practices.

Our international affiliations include:

• International Association of Movers (IAM)
• BASC – Business Alliance for Secure Commerce
• WCAworld
• WCA Relocations
• Globalia Logistics Network
• FIDI Academy

These organizations represent the highest standards within the relocation and logistics industry and allow us to collaborate with trusted partners around the world.

Our BASC Certification demonstrates our commitment to supply chain security, risk management, compliance, and the protection of international cargo throughout every stage of transportation.

Comprehensive Origin & Destination Services

Whether a relocation begins in El Salvador or your customer is arriving in the country, BFI El Salvador provides complete support from the initial consultation through final delivery.

Our experienced relocation specialists coordinate every detail to ensure a smooth and successful move while maintaining constant communication with our international partners.

Our Origin & Destination Services include:

• Pre-Move Surveys
• Household Goods (HHE)
• Diplomatic Relocations
• Government Relocations
• Corporate Relocations
• Executive Mobility
• International Assignment Support
• Door-to-Door Relocation Management
• Residence Delivery
• Unpacking Services
• Packing Material Removal
• Customer Assistance Throughout the Move

Every relocation is handled with personalized attention because we understand that every shipment represents someone’s home, career, or diplomatic assignment.

Professional Export Packing

Protecting our customers’ belongings is one of our highest priorities.

Our professional packing teams are trained to international moving standards and use premium export materials to ensure maximum protection during international transportation.

Our packing capabilities include:

• Professional Export Packing
• High-Value Item Protection
• Fine Art Packing
• Fragile Equipment Handling
• Liftvans
• ISPM-15 Certified Wooden Crating
• Custom Wooden Cases
• Climate-Sensitive Packing Solutions

Every shipment is prepared according to international transportation requirements while ensuring compliance with destination country regulations.

In-House Customs Brokerage

One of BFI El Salvador’s greatest advantages is our In-House Customs Brokerage Department, allowing us to provide faster communication, greater operational control, and more efficient customs processes.

Our customs specialists manage:

• Import Customs Clearance
• Export Customs Clearance
• Diplomatic Customs Procedures
• Temporary Imports
• Commercial Cargo
• Personal Effects
• Port Operations
• Airport Operations
• Border Crossings
• Documentation Management

Having our own customs department enables us to reduce response times and provide seamless coordination between relocation, transportation, and customs processes.

International Freight Solutions

BFI El Salvador offers comprehensive international freight forwarding services through a reliable network of global partners.

Transportation solutions include:

• Air Freight
• Ocean Freight
• Full Container Load (FCL)
• Less than Container Load (LCL)
• Inland Transportation
• Cross-Border Transportation
• Consolidation Services
• Commercial Cargo
• Project Cargo
• Heavy Equipment Logistics

Whether shipping household goods, commercial cargo, or specialized equipment, our logistics team ensures efficient coordination from origin to destination.

Secure Warehousing & Storage

Our modern warehouse facilities provide secure storage solutions for both relocation and commercial logistics operations.

Our warehouse services include:

• Short-Term Storage
• Long-Term Storage
• Household Goods Storage
• Commercial Cargo Storage
• Inventory Control
• Distribution
• Shipment Consolidation
• Secure Handling
• Professional Warehouse Management

Security, inventory accuracy, and operational efficiency remain priorities throughout every warehousing operation.

Project Logistics

In addition to relocation services, BFI El Salvador supports companies requiring specialized logistics solutions for complex cargo movements.

Our project logistics capabilities include:

• Industrial Equipment
• Machinery Transportation
• Oversized Cargo
• Commercial Logistics
• Supply Chain Coordination
• Project Cargo Management
• Specialized Transportation Solutions

Each project is planned according to the specific operational requirements of our clients.

Why Choose BFI El Salvador?

Choosing BFI means partnering with a company that combines international standards with local expertise.

Our clients benefit from:

• Official U.S. Embassy Tender Service Provider
• IAM Member
• BASC Certified
• Experienced Relocation Professionals
• Professional Survey Team
• Modern Warehouse Facilities
• Professional Export Packing
• In-House Customs Brokerage
• Air, Ocean & Inland Transportation
• Personalized Customer Service
• Fast Response Times
• Complete Origin & Destination Services
• Global Network of Trusted Partners

Our objective is simple: to provide every customer with a relocation experience built on professionalism, communication, reliability, and trust.

Looking Ahead

This appointment marks the beginning of a new chapter for BFI El Salvador.

As an approved Tender Service Provider for the U.S. Embassy, we remain focused on strengthening our international partnerships while continuing to deliver relocation and logistics solutions that meet the expectations of diplomatic missions, multinational corporations, relocation management companies, and IAM partners worldwide.

Whether you require Pre-Move Surveys, Origin Services, Destination Services, Household Goods Relocations (HHE), Professional Export Packing, Customs Brokerage, Warehousing, International Freight, or complete Door-to-Door Relocation Management, our experienced team is ready to support your next project with professionalism, responsiveness, and personalized attention.

We sincerely thank our customers, business partners, and international agents for their continued trust and confidence.

We look forward to building new relationships and continuing to move the world—one successful relocation at a time.

n the international moving industry, choosing the right destination partner is about much more than obtaining a competitive quotation. It is about working with a company that protects your reputation, represents your brand with professionalism, and delivers an exceptional experience to every client you entrust to us.

For more than 17 years, BFI has been one of El Salvador’s leading relocation and logistics providers, delivering comprehensive destination services backed by experienced professionals, modern infrastructure, and an unwavering commitment to service excellence.

We are proud to support Embassies, Diplomatic Missions, International Organizations, NGOs, multinational corporations, returning Salvadorans, expatriates, and families establishing their new home in El Salvador, providing personalized relocation and logistics solutions from arrival to final delivery.

Strategically Located for Operational Excellence

Our operations are supported by a modern 1,000 m² (10,764 ft²) warehouse, strategically located within the prestigious Santa Elena Industrial Complex, one of the country’s premier logistics and business districts.

Although El Salvador is geographically a small country, location is a key advantage. Our proximity to diplomatic residences, multinational companies, premium residential communities, customs facilities, the international airport, and major transportation routes enables us to provide faster response times, efficient coordination, and reliable destination services.

Our warehouse is designed for the secure storage of:

✔ Household Goods

✔ Vehicles

✔ General Cargo

✔ Commercial Shipments

✔ Short & Long-Term Storage

Its operational capacity allows us to manage multiple international relocations simultaneously, ensuring every shipment receives the highest level of attention without compromising service quality or delivery schedules.

Professional Export Packing That Builds Confidence

Every shipment reflects your company’s reputation.

Our experienced crews utilize premium export packing materials, Liftvans, ISPM 15 certified wooden crates, and internationally recognized export packing techniques to ensure maximum protection throughout the entire relocation process.

From household goods and fine furniture to fragile items, artwork, electronics, and high-value cargo, every shipment is packed with precision, care, and professionalism.

The quality of our packing services has earned the trust of our diplomatic, corporate, and international clients for both import and export relocations.

Complimentary Export Surveys

To better support our international partners, BFI offers complimentary pre-move surveys for export household goods shipments departing El Salvador to destinations worldwide.

Our relocation specialists perform professional on-site assessments, calculate shipment volumes accurately, and prepare competitive quotations, helping our partners respond quickly and confidently to their clients.

Complete Logistics Solutions Under One Roof

Our integrated operation gives us complete control over every stage of the logistics process.

Our services include:

✔ Destination Services

✔ International Household Goods Relocations

✔ In-House Customs Brokerage

✔ Company-Owned Transportation Fleet

✔ Professional Moving Crews

✔ Warehousing & Storage

✔ Local Distribution & Deliveries

✔ Project Cargo

✔ Oversized & Heavy-Lift Shipments

Having our own customs department, transportation fleet, warehouse, and specialized personnel allows us to deliver faster communication, operational flexibility, and seamless coordination from origin to destination.

Security You Can Trust

The protection of your clients’ belongings is one of our highest priorities.

Our warehouse features:

✔ 24/7 CCTV Surveillance

✔ Controlled Access Facilities

✔ Comprehensive Warehouse Insurance Coverage

✔ Inventory Control & Shipment Traceability

✔ Specialized Material Handling Equipment

✔ Highly Trained Personnel

In addition, BFI operates under BASC (Business Alliance for Secure Commerce) standards, an internationally recognized certification that promotes secure trade, supply chain integrity, risk prevention, and operational excellence throughout the logistics process.

Why POE Movers Members Choose BFI

✔ Over 17 years of relocation and logistics experience

✔ Modern 1,000 m² (10,764 ft²) warehouse

✔ Capacity to manage multiple relocations simultaneously

✔ Complimentary export surveys

✔ Premium export packing with Liftvans and ISPM 15 certified wooden crates

✔ In-house Customs Brokerage

✔ Company-owned transportation fleet

✔ Destination Services

✔ Project Cargo & Oversized Freight Solutions

✔ Competitive rates

✔ Fast response times

✔ Personalized customer service

✔ Trusted by Embassies, Diplomatic Missions, NGOs, multinational corporations, returning Salvadorans, expatriates, and private clients

As active members of IAM, WCA World, Globalia, and Movers POE, we understand the expectations of the international moving industry and are committed to representing our partners with professionalism, transparency, and operational excellence.

At BFI, we don’t simply move shipments—we build long-term partnerships based on trust, responsiveness, and exceptional service.

We would be honored to become your preferred destination partner and support your future relocation and logistics projects in El Salvador.

Warm regards,

Moises Carballo
Sales & Relocation Manager

📧 mcarballo@bfielsalvador.com
☎ Office: +503 2132 3919
📱 Mobile / WhatsApp: +503 7398 3568
🌐 www.bfielsalvador.com

our Trusted Partner for International Relocation and Customs Exemptions

El Salvador has introduced a new Special Law for the Diaspora and People in Human Mobility, a comprehensive framework that facilitates the return of Salvadorans and naturalized citizens by granting full import tax exemptions on household goods, vehicles, and work-related equipment.

This law positions El Salvador among the most diaspora-friendly countries in Central America, offering significant incentives for those who wish to return, invest, or reestablish their lives and businesses in the country.

At BFI El Salvador – Moving El Salvador, we are ready to assist agents, consulates, and families worldwide in managing every aspect of this process — from customs documentation and inspection coordination to door-to-door delivery.

🏠 1. Household Goods (Menaje de Casa)

Under the Special Law for the Diaspora and People in Human Mobility, Salvadorans returning to the country can import household goods tax-free for a total declared value of up to USD 100,000 per family group.

The term menaje de casa refers to all domestic items used to furnish and equip a household, including:

• Furniture, appliances, and kitchenware
• Clothing, electronics, personal items, and décor
• Books, children’s items, and family belongings

These goods can be new or used, provided they are for domestic use only and not intended for resale.

BFI El Salvador handles the customs declaration, import coordination, packaging inspection, and final delivery, ensuring compliance with Salvadoran Customs Authority (DGA) guidelines.

For official requirements, visit:
🔗 Customs Service – Import of Menaje de Casa (sitio.aduana.gob.sv)

🚗 2. Vehicles

The law allows returning Salvadorans to import up to two personal vehicles per family, fully exempt from import duties, as long as the vehicles are for private use and in good condition.

Key requirements:

• The vehicle must be registered under the owner’s name.
• Proof of ownership (title and registration) must be provided.
• The vehicle must be retained for at least two years before transfer or sale.

Eligible vehicles can arrive via Port of Acajutla or through authorized land border entries.
BFI El Salvador coordinates all steps — customs clearance, inland transport, DGA inspection, and delivery — under compliance with the General Directorate of Migration and Foreign Affairs.

⚙️ 3. Tools, Professional Equipment, and Work Implements

The new legislation also supports returning professionals and entrepreneurs by providing tax-free entry for tools, instruments, machinery, and work equipment necessary to restart a business or trade in El Salvador.

The exemption applies to both new and used items, up to a combined declared value of USD 100,000 per family group.

Examples include:

• Mechanics’ tools, carpentry and construction equipment
• IT, design, and professional office setups
• Agricultural, industrial, or artisan machinery
• Technical or educational materials for small enterprises

BFI ensures the correct classification, valuation, and documentation under the new diaspora benefits program, so your clients or partners receive full exemption without delay.

🧾 Eligibility and Requirements

To qualify for these benefits, applicants must:

1. Be Salvadoran by birth or by naturalization.
2. Have resided abroad and now wish to return permanently or temporarily.
3. Submit a sworn declaration to the General Directorate of Migration and Foreign Affairs (DGME) indicating their return and new residence in El Salvador.
4. Not have any active migration restrictions or pending legal issues.

These measures reflect the Salvadoran government’s effort to strengthen ties with the diaspora and facilitate reintegration into the national economy.

🌎 BFI El Salvador — Your Partner in Central America

As members of the International Association of Movers (IAM), WCA World, Globalia Logistics Network, and JCtrans, BFI El Salvador acts as your destination partner for:

• Door-to-Door Relocation Services
• Customs Brokerage & Tax-Exemption Management
• Packing, Storage, and Local Distribution
• Project Cargo & Multimodal Transport Solutions

We provide full support for returning families, expatriates, diplomats, and corporate relocations, ensuring compliance with the new Salvadoran Mobility Law and offering end-to-end visibility throughout the process.

🤝 Work with Us

Whether you represent an overseas moving company, relocation agency, embassy, or private client, BFI El Salvador can assist you with every step of your client’s return — ensuring documentation accuracy, timely customs release, and secure delivery.

Our team will guide you through:

• Law interpretation and eligibility verification
• Documentation and customs pre-approval
• Shipment coordination and DGA inspection assistance
• On-site delivery at the client’s new home or facility

Contact Us

📧 moises@bfielsalvador.com
🌐 www.bfielsalvador.com
📍 San Salvador, El Salvador

Moisés Carballo
Sales & Relocation Manager
BFI El Salvador – Moving El Salvador
The way to move. The way to care.

Dear partners and clients,

As part of the new Special Law for the Diaspora and Human Mobility, the General Directorate of Customs (DGA) has updated the import regulations for Salvadorans returning to the country with their personal belongings and vehicles.

According to Resolution DGA-016-2025, each family group is entitled to import up to two vehicles with exemption from import duties and registration taxes, under the following conditions:

🚗 Conventional vehicles (gasoline or diesel): Up to 8 years old from the date of manufacture.
⚡ Electric or hybrid vehicles: Up to 7 years old from the date of manufacture.
🧾 Vehicles must be in good working condition not declared as salvage or total loss.
🔑 The vehicle must remain under the owner’s name for at least two years before transfer or resale.

This new regulation also allows the import of household goods and work equipment under the same law, offering returning Salvadorans greater flexibility and benefits when relocating to El Salvador.

At BFI El Salvador, we are ready to assist you through every step of your international relocation, ensuring smooth customs clearance and safe delivery of your belongings and vehicles.

Let’s make your return home simple, compliant, and stress free.

Best regards,
Moisés Carballo
Sales & Relocation Manager
BFI El Salvador
🌐 www.bfielsalvador.com

📧 mcarballo@bfielsalvador.com